Privacy Policy

Extreme Edge Privacy Policy

Extreme Edge Pty Ltd (ACN 689 000 842, ABN 19 689 000 842) (“Extreme Edge”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have in relation to your personal information.

This Policy applies to all visitors, customers, and subscribers who use our website, platforms, and services.

1. Information We Collect

We may collect and store the following types of information when you interact with Extreme Edge:

  • Personal Information: Name, email address, phone number, billing information (including payment details), account login, and subscription preferences.
  • Usage Information: IP address, browser type, device and connection details, login information, pages visited, time spent on pages, and navigation methods.
  • Communications & Feedback: Emails, support requests, comments, reviews, survey responses, and other communications you provide.
  • Transaction Information: Records of products or services purchased, subscription history, and payment status.
  • Aggregated Data: Non-identifiable information (such as statistical or demographic data) that helps us improve our services.
  • Cookies & Tracking: We use cookies, pixels, and similar technologies to improve functionality, analyse usage, and deliver relevant marketing.


2. How We Use Your Information

We collect and use your information to:

  • Provide and operate our services, including subscription access and customer support.
  • Manage accounts, process payments, and deliver purchased products/services.
  • Communicate service updates, betting insights (for educational purposes only), promotions, and important notices.
  • Monitor and analyse performance to improve our services and customer experience.
  • Comply with applicable laws, regulations, and enforcement requirements.


3. Data Storage & Security

Extreme Edge uses industry-standard safeguards to protect your personal data. Information may be stored on secure servers protected by firewalls and access controls.

Some personal information may be transferred or stored outside Australia (for example, in the United States or Europe) where our third-party service providers operate. By using our services, you consent to this transfer.

All direct payment gateways used by us comply with PCI-DSS standards, ensuring the secure handling of credit card information.


4. Sharing & Disclosure

We do not sell or rent your personal information. We may share your data only in the following limited circumstances:

  • With trusted service providers who assist in operating our business (e.g., payment processors, email platforms, CRM tools).
  • To comply with legal obligations, regulatory requirements, or enforceable government requests.
  • To protect against fraud, technical issues, or to enforce our Terms of Service.


5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required by law.


6. Your Rights

Under the Australian Privacy Act 1988 (Cth), you have the right to:

  • Access, correct, update, or delete your personal information.
  • Withdraw consent to receive marketing communications.
  • Request details on how your information is stored and used.

To exercise these rights, please contact us (details below).

If you have a privacy complaint, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at http://www.oaic.gov.au.


7. Communications

We may contact you via email, SMS, telephone, or post to:

  • Provide service updates or account notices.
  • Resolve disputes, collect fees, or provide support.
  • Send promotional and educational content related to Extreme Edge.

You may opt out of promotional communications at any time by following the unsubscribe instructions in our emails.


8. Contact Us

If you have any questions, requests, or concerns regarding your personal information, please contact us:

Email: hello@extremeedge.com.au
Address: Extreme Edge, 51 Oswald Street, Randwick NSW 2031


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect upon posting on our website. If we make material changes, we will notify you so you are aware of what information we collect, how we use it, and under what circumstances it may be shared.

Disclaimer: Extreme Edge provides betting insights and educational content only. We do not guarantee outcomes and strongly encourage responsible gambling in accordance with Australian regulations.